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Petsmart Pet Hotel Boarding Agreement

Pet owners are often faced with the dilemma of what to do with their furry friends when they need to travel or attend to important commitments. Pet hotels offer a viable solution to this problem, providing a comfortable and secure environment for pets when their owners are away. One of the most popular pet hotels in the US is PetSmart Pet Hotel, which prides itself in offering high-quality services to pets and their owners.

If you’re considering boarding your pet at PetSmart Pet Hotel, it is essential to be aware of the boarding agreement that outlines the terms and conditions of their services. Here are some important points to take note of before signing the agreement:

1. Reservations

To ensure your pet has a spot at the hotel, it is essential to make a reservation in advance. This can be done through their website, phone call, or by visiting the hotel. You will be required to provide personal information and that of your pet, such as name, breed, age, and vaccination records. It’s important to note that PetSmart Pet Hotel requires all vaccinations to be up-to-date before boarding.

2. Check-in and Check-out

The hotel’s check-in and check-out times are strictly enforced, and pet owners are advised to arrive on time to avoid inconveniences. Check-in time is usually between 7:00 am and 6:30 pm, while check-out time is between 7:00 am and 6:30 pm on weekdays, and 9:00 am and 5:00 pm on weekends.

3. Accommodation

PetSmart Pet Hotel provides different types of accommodation for pets, including standard suites, deluxe suites, and luxury suites. The suites come in various sizes to accommodate different pet sizes and are equipped with comfortable bedding, toys, and food bowls. The hotel also provides nutritious meals that are tailored to meet each pet’s dietary needs.

4. Health and Safety

The hotel takes the health and safety of pets very seriously, and all pets are required to have up-to-date vaccinations. Any pet with contagious diseases or parasites is not accepted for boarding. The hotel also has strict cleaning procedures to maintain a hygienic environment for all pets.

5. Fees and Payment

PetSmart Pet Hotel charges boarding fees depending on the type of suite and duration of stay. It is essential to clarify all fees before boarding and ensure you understand the payment procedures. The hotel accepts various payment methods, including credit cards, cash, and PetSmart gift cards.

In conclusion, PetSmart Pet Hotel offers an excellent option for pet owners seeking a comfortable and secure environment for their pets. However, before boarding your pet at the hotel, it is crucial to understand the boarding agreement and clarify any concerns you may have. With proper preparation, you can rest assured that your pet will receive the best care while you’re away.